Craggy Aero strives to offer competitive prices. Prices change with time,
especially for equipment manufactured overseas because of currency exchange
Orders will be processed as they arrive, or as soon as possible thereafter.
Credit Card Payments:
some reason, Craggy Aero cannot deliver the order, you will receive a full
refund. If you prefer, payment by other means can be arranged by contacting
Craggy Aero directly.
An automatic email message will confirm your order and provide a reference
Phone orders may be placed by calling 530-905-0062, and are processed
when they are received. An email confirmation will be provided if you
We normally ship by the most economical means using USPS, UPS or FedEx.
International orders are shipped by USPS Global Express Mail service which
delivers in 3-5 days. Shipping and shipping costs are determined on the
Shipments are insured. You are responsible to collect from the carrier in case
of damage. Upon receiving your shipment, check all items carefully. If damage is
found, retain the original carton(s) and packing materials and:
- Call the shipper within 3 days. Follow the instructions they give
- After you report to the shipper, call Craggy Aero , let us know about
the damage and give us the claim number. We will help as much as possible.
If you follow these procedures, the carrier is likely to honor your claim for
Craggy Aero Warranty:
Items manufactured by Craggy Aero are warranted to be free from defect in
materials and workmanship for a period of 60 days from delivery. Faulty items
will be replaced. Craggy Aero will cover shipping costs. Contact Craggy
Aero within 30 days of receiving faulty goods. Shipping damage is not covered
under this policy.
Items manufactured by other manufacturers are covered by the manufacturers'
warranties. Craggy Aero will assist you in receiving warranty service.
To exercise this privilege, contact Craggy Aero within one week of receiving
shipment. Your refund will be issued after return of the undamaged
items. You should insure the shipment for the full purchase amount.
Craggy Aero respects each individualís right to personal privacy. We collect and
use information through our web site only in the ways disclosed in this
statement. This statement applies solely to information collected at Craggy
Aero's web site.
Part I. Information Collection
Craggy Aero: collects information through our web site. This information is
provided voluntarily. We collect the following information when you make a
- Email Address
- Phone Number
- Credit Card Data
Part II. Information Usage
The information collected by Craggy Aero be used for order fulfillment.
The information we collect will not be used to create customer profiles based on
browsing or purchasing history. We will not supplement information collected at
our web site with data from other sources. In order to fulfill orders, we share
data with the following third parties:
- shipping companies
- credit card companies
We offer links to other web sites. Please note: When you click on links to
other web sites, we encourage you to read their privacy policies. Their
standards may differ from ours. If our policy on information collection or uses
changes, we will advise you by updating this policy statement.
Part III. Problem Resolution
If problems arise, users may contact. Craggy Aero. We are committed to
resolving disputes quickly and amicably.
Part IV. Data Storage and Security
Craggy Aero protects user information with the following security measures:
- secure servers
- SSL encryption
If you have questions about privacy or security, please email us at